La verdad es que es un proyecto muy complejo, tanto a nivel "técnico" como a nivel de gestión. Pero de momento puedo decir que, con sus puntos fuertes y sus áreas de mejora, el proyecto marcha más o menos según lo previsto. Y aunque todavía no tengamos resultados definitivos, sí que hay algunos aspectos que a día de hoy ya creo que se pueden ir destacando. Entre ellos, tenemos:
- Para las empresas que venden servicios TIC realmente la ISO 20000 tiene importantes connotaciones de negocio: sólo el hecho de adecuar los servicios prestados a las exigencias de la norma está proporcionando ventajas competitivas a las organizaciones a la hora de posicionar sus servicios respecto de los de la competencia.
- Un SGSTI no tiene por qué ser un monstruo: Si atendemos exclusivamente a los requisitos mínimos que exige la ISO 20000, es posible desarrollar procesos y servicios con unas dedicaciones totalmente asumibles por pequeñas organizaciones.
- No es imprescindible una super-herramienta para implementar los procesos definidos por la ISO 20000: Aunque las herramientas ayuden mucho, unas pocas aplicaciones bien seleccionadas, la voluntad del equipo de trabajo y un poco de sentido común nos pueden permitir suplir las funcionalidades de herramientas de elevado coste.
En definitiva, sigo pensando no sólo que es posible implementar un SGSTI certificable bajo ISO 20000 en una PYME, sino que un proyecto bien definido en este ámbito puede permitir a dicha PYME obtener beneficios directos y tangibles a la hora de comercializar sus servicios TI, con una inversión relativamente pequeña y amortizable a corto plazo. Y a día de hoy, eso es todo lo que puedo contar...
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Bwin.party, MGM Resorts and Boyd Gaming Corporation receive a partnership agreement to run the online poker in Nevada and throughout the Amalgamated States if Congress legalizes the activity.
Bwin.Party is licensed in Gibraltar and operates in every nook Europe. The train is awaiting licensing from Nevada gaming regulators, but the devotion isn't expected to be heard until one day next year.
Under the agreement, Bwin.Party owns 65 percent of the in effect, MGM Resorts owns 25 percent and Boyd Gaming has 10 percent.
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